Customer reviews of Pgi Garage

By Geoff L on 03 December 2019 | Purchase not verified

Bought a lovely Audi Q5 S Line Plus 3.0d from David earlier this year for my wife and she's absolutely delighted with it.The car is everything she wanted and it just as described. We've just had a minor issue sorted under PGI's excellent warranty programme, the payment for which was transferred immediately to my account on production of the invoice. From my experience to date, I must say you can buy a used car from PGI with total confidence. I can't praise these guys highly enough!

Reply from Pgi Garage on 07/12/19

Thanks for the kind words, Geoff...so pleased you're happy!

By Robert D on 15 November 2019 | Purchase not verified

Found the car we wanted on Autotrader. Drove to Farnham and had immediate test drive. Fair price agreed without any theatrics. Exceptional after-sales service. We are delighted with the car and by the experience.

Reply from Pgi Garage on 16/11/19

Thank you Robert and we're so glad that you are happy with everything!

By Keith and Karen H on 05 November 2019 | Purchase not verified

Excellent garage, very professional and friendly. This is the second car we have purchased from PGI and both times they have provided an excellent service. We are very pleased with the car we purchased and would definitely recommend PGI to friends and family. The whole experience was a pleasure especially seeing Alfie and Oscar again who are adorable (dogs!) Thank you.

Reply from Pgi Garage on 16/11/19

Thank you so much for your lovely comments and for buying 2 cars from us!

By Rebecca D on 29 September 2019 | Purchase not verified

Bought a fantastic VW Tiguan, serviced and MOTd. We agreed price and drove the car away within 2 days of doing so. Very professional, great service and we got a great deal. Would highly recommend and would purchase from here again. Many thanks!

Reply from Pgi Garage on 04/10/19

Thank you so much Rebecca and we hope you enjoy the Tiguan!

By Christopher C on 27 September 2019 | Purchase not verified

Charming and professional service, sorted out slight toothing problems straight away. Love the Audi A6 Allroad

Reply from Pgi Garage on 29/09/19

Thank you, Chris. It was so nice to meet you and thank you so much for purchasing your car from us! If the antique business ever gets quiet, David thinks you would be great at selling cars!!

By Steve R on 19 July 2019 | Purchase not verified

I could not rate the service and attention to detail provided by this company highly enough. Dealing with the owners and staff of the business made a refreshing change from the sometimes cynical standards of larger dealerships, and the vehicle (Land Rover Defender) purchased has been wonderfully prepared, with the few minor issues - and my special requests - dealt with without hesitation before I picked it up.

Reply from Pgi Garage on 18/09/19

Thank you so much, Steve!

By Mike F on 15 April 2019 | Purchase not verified

A genuinely lovely couple who couldn’t have been any more welcoming and helpful. They made the whole process easy and even enjoyable from the moment I arrived. A very slick and professional operation that I would highly recommend and would be more than happy to visit again. Thank you.

Reply from Pgi Garage on 18/09/19

Thank you so much, Mike!

By Sally-Ann P on 12 January 2019 | Purchase not verified

I visited PGI a couple of days before Christmas and took a beautiful TT Sport out for a test drive. I loved it. Myself and my husband explained my situation ( my TT had been involved in quite a serious accident and was a mess. ) Dave was very understanding and said to think about it and if we wanted to come back and put a deposit down it wasn't a problem. I went back in the new year when they were open again and explained that my car had been written off but the money hadn't come through. David reassured me it wasn't a problem and if I wanted to put a small refundable deposit down to secure th TT I could and they would hold it for a month. Luckily my money came through and today I picked up my new Audi TT Sport in a beautiful Dakota Grey . I'm so pleased I went to PGI as they were so helpful and nothing was too much for them very pleasing and accommodating . Buying a car has never been so easy. Highly recommended. Would definitely use again.

By Karl C on 10 January 2019 | Purchase not verified

We were looking for Discovery HSE used. PGI and the team were fantastic the service is second to none. We are really happy with the car the experience of buying the car was possible the best experience we have had. PGI maybe a second hand car dealer but service is first class and actually better than a main dealer experience. the car are prepared to very high standard. We noted a few issues and want some accessories! this were none wit ha loan car and absolutely no problem or hassle. We have left with a great feel of comfort that we made the right choice for car and definitely dealer.

By Dave L on 27 November 2018 | Purchase not verified

I never write reviews but on this occasion really need to express my delight with my experience with Pgi Garage. Starting with the purchase - absolutely no hard sell on the car, told to take it out for a test drive and take as long as I needed. The price was very reasonably priced and I got the going rate trade in for my old car. David then informed me the next MOT in a year is free with a half price service, only a garage who are confident with every vehicle they sell would offer this. I had a problem with the remote key the day after purchase. I phoned David and explained the problem who in turn phoned a Jaguar specialist, however we could not solve the problem over the phone. David sent his engineer down to Bournemouth (a 3 hour round trip) who solved the problem in a quick and professional manner. Very rare to get such great customer service these days and I will definitely be using this garage again for future cars.

Reply from Pgi Garage on 28/11/18

Wow! Thank you so much. I have always said the best part of my job is the great people I meet. Thank you so much for your lovely review and I wish you many happy days in your new Jag.